Privacy Policy

Last updated: October 6, 2026

About this policy

This policy explains how EV-PROMO handles personal information collected through https://ev-promo.com. For privacy questions, contact evie@ev-promo.com.

Information we collect

When you submit an enquiry, we collect the information you provide, such as your name, email address, company, country, estimated quantity, preferred delivery date and message.

Our enquiry forms also record submission details, including the submission date and time, page URL, IP address and browser information. Our hosting server maintains technical logs related to website access.

Please avoid including sensitive personal information in your enquiry.

How we use information

We use enquiry information to respond to your requests, prepare quotations, discuss customization and delivery requirements, and maintain related business communications. Technical information helps us operate, troubleshoot and protect the website.

Storage and service providers

Enquiries are saved in our website database and sent to our business mailbox. Information may be processed by the hosting and email providers supporting these services.

We do not share customer personal information with product suppliers or logistics partners. We may disclose information where required by applicable law.

Cookies and external links

The website may use cookies needed for functions such as administrator login and security. You can manage cookies through your browser settings.

If you follow a link to an external service, such as WhatsApp, that service handles your information under its own privacy policy.

Retention and security

We currently retain enquiry records in our website database and business mailbox indefinitely and do not routinely delete old enquiries. You may contact evie@ev-promo.com to request deletion. Requests will be reviewed subject to applicable legal and recordkeeping obligations.

Your requests

You may contact evie@ev-promo.com to ask about, correct or request deletion of personal information you have provided. We may need to verify your identity, and some records may need to be retained for legitimate business or legal reasons.

Changes to this policy

We may update this policy when our website or information-handling practices change. The latest version will be posted on this page.